Smart Self-Cleaning Cat Litter Box with App – Odor Control & Safety System for Multi-Cat Households
BCHARYA Smart Self-Cleaning Cat Litter Box (XXL)
Never Scoop Again: Automatic Cleaning, Odor Control & App Control for Maximum Hygiene.
Note: You will automatically receive the correct power plug for your region (EU plug or US plug).
Experience the ultimate convenience in cat care with the BCHARYA Smart Self-Cleaning Litter Box. This fully automatic system takes over the daily chore for you, eliminates unpleasant odors, and ensures a consistently clean and hygienic environment for your feline friend. With its modern design and advanced safety features, it is the ideal solution for discerning cat owners.
Forget manual scooping. The advanced cleaning system automatically separates waste from clean litter as soon as your cat leaves the box. This guarantees a consistently fresh and hygienic environment without you having to lift a finger.
Breathe easy. Equipped with state-of-the-art odor-neutralizing technology, this litter box effectively eliminates bad smells before they can spread throughout the house. This keeps your home always fresh and inviting.
Safety comes first. Integrated sensors precisely detect your cat's presence. An intelligent delay mechanism prevents the cleaning cycle from starting while your pet is inside. This allows your cat to use the litter box completely safely.
Save money and protect the environment. The efficient sifting only disposes of soiled litter, drastically reducing litter consumption. Less waste means a smaller ecological footprint and lower ongoing costs for you.
The BCHARYA litter box operates extremely quietly to avoid disturbing your daily routine and your pets' sleep. The compact, modern design seamlessly integrates into your decor while providing your cat with a private retreat.
Important Notes: Place the unit on a firm, level floor. Avoid carpets or mats under the unit, as this can affect the weight sensors. App functionality requires a 2.4GHz Wi-Fi network.
Package Includes: Self-Cleaning Cat Litter Box, Waste Bags.
Thank you for shopping at Kelvaros. We believe in complete transparency and running a professional, honest business. Please read our Return and Hygiene Policy carefully before making a purchase. If you have any questions, you can reach us at contact@kelvaros.com.
To guarantee that every Kelvaros customer receives a 100% brand-new, sanitary, and safe product for their pet, we strictly do not accept returns on any used pet hygiene items.
Under EU and US consumer protection guidelines for sanitary goods, the following items are strictly non-returnable once unsealed, assembled, or used:
- Automated Litter Boxes that have been unsealed, assembled, filled with litter, or used by a pet.
- Grooming tools (brushes/trimmers) that have been unsealed or used.
- Pet Bedding that has been unsealed, washed, or soiled.
Please ensure you measure your space and review all product specifications before placing your order. Once a hygiene product is used, all sales are final.
If you change your mind before using the product, you are fully protected by the EU 14-Day Right of Withdrawal. You have 14 calendar days from the date of delivery to return your item, provided it meets the following strict conditions:
- The item is completely unused, unsealed, and unassembled.
- It is in its original, undamaged packaging with all accessories and manuals included.
Note: We are proud to offer free return shipping for all eligible, unused items within this 14-day window. Once your return request is approved with photo verification, we will provide you with a prepaid return shipping label.
We stand by the quality of our technology. The hygiene rule above applies to "change of mind" returns, but it does not affect your warranty rights for defective machines.
If your item arrives damaged, or if you experience a manufacturing defect after using the product, you are fully protected by our 24-Month Statutory Legal Guarantee and our 12-Month Manufacturer's Warranty.
If your machine is defective, please contact us immediately. We will troubleshoot the issue, send replacement parts, or provide a full replacement/refund in accordance with our Warranty Policy. Kelvaros covers all shipping costs for verified defective items.
To initiate a return for an unused item or report a defective product, please contact us at contact@kelvaros.com. Please include your Order Number, the reason for the request, and clear photos or videos.
- If your request is approved, we will send you your free prepaid return label and instructions on how to send your package.
- Items sent back to us without first requesting a return will not be accepted.
Once we have received and inspected your returned item to verify it meets our unused/unsealed conditions, we will inform you of the status of your refund.
If approved, the refund will be processed back to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Our official registered business address is:
Luis Alejandro Espinoza Perez
507 ROBERT J KING JR CT
MONTEBELLO, CA 90640
USA
Important: Do not return items directly to this address without contacting support first. We utilize international fulfillment centers and will provide you with the correct facility address on your prepaid label to ensure your free return is processed efficiently.
Thank you for shopping at Kelvaros. We do everything we can to offer you a smooth, reliable, and pleasant shopping experience. Please read our shipping policy to learn more about the processing and delivery of your order.
Shipping Rates:
-
Germany: €6.95 for orders under €50
Free shipping for orders over €50 -
Europe: €6.95 for orders under €50
Free shipping for orders over €50 -
USA: $9.95 for orders under $50
Free shipping for orders over $50 -
Worldwide: $15.95 for orders under $100
Free shipping for orders over $100
- Germany (Standard Shipping): 2–4 business days (Monday – Friday)
- Europe (Standard Shipping): 3–4 business days (Monday – Friday)
- USA (Standard Shipping): 3–4 business days (Monday – Friday)
- Worldwide (Standard Shipping): 6–12 business days (Monday – Friday)
Please note: Delivery times are estimates and may be delayed due to customs clearance, public holidays, or severe weather conditions.
- Orders are typically processed and shipped within 1–3 business days after purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
To ensure faster and more efficient delivery, we utilize a network of global fulfillment centers. By partnering with strategic logistics facilities, we can guarantee fast delivery times for Germany, our EU neighbors, and reliable connections for worldwide shipping.
Official Business Headquarters:
Kelvaros
Luis Alejandro Espinoza Perez
507 ROBERT J KING JR CT
MONTEBELLO, CA 90640
USA
As soon as your order has been shipped, you will receive a confirmation email containing your tracking number. The tracking data is usually activated within 24 hours.
You can track your shipment using the link in the email or directly on the shipping carrier's website.
Although we strive to deliver your order within the estimated timeframe, exceptional circumstances may cause delays, such as:
- Customs processing (for non-EU countries)
- Severe weather conditions
- High seasonal demand
- Logistical issues with the shipping carrier
We appreciate your understanding. If your delivery is significantly delayed, please contact us at contact@kelvaros.com.
For orders shipped outside the EU (e.g., USA, Switzerland, Worldwide), customs duties, taxes, and other fees may be charged by the destination country. These costs are borne by the recipient and are not included in the product price or shipping costs.
We recommend contacting your local customs office for information on potential fees before placing an order.
Please ensure that your shipping address is correct and complete at checkout. Kelvaros is not liable for losses or non-delivery due to incorrect address information provided by the customer.
If a package is returned to us due to an incorrect address, we will contact you to arrange a new delivery. Additional shipping costs may apply.
If the tracking information shows that your package was delivered, but you have not received it:
- Check with neighbors or family members
- Look for hidden drop-off locations at the delivery address
- Contact the shipping carrier directly
If you still cannot locate the package, please contact us at contact@kelvaros.com. We will gladly help you investigate the issue.
If you have any questions about your order or our shipping policy, please contact our customer service team at contact@kelvaros.com. We are always happy to help!
Frequently Asked Questions (FAQ) at Kelvaros
Here you will find answers to the most common questions regarding our products, shipping, and service.
1. How do I place an order?
Browse through our products, select your desired options, and click "Add to Cart." Then simply follow the steps to checkout. Once completed, you will immediately receive a confirmation email from us.
2. How long does shipping take?
We typically process and ship orders within 1–3 business days. The estimated delivery times are:
- Germany: 2–4 business days
- Europe: 3–4 business days
- USA: 3–4 business days
- Worldwide: 6–12 business days
3. How can I track my order?
As soon as your order leaves our warehouse, you will receive an email with your personal tracking number. You can use the link provided in the email to check the status of your package at any time.
4. What if the tracking isn't working?
Please be patient. After receiving your tracking number, it can take up to 24–48 hours for the shipping carrier to update the initial status. If nothing has changed after 4 business days, please contact us.
5. Changing or canceling an order
If you notice a mistake or wish to cancel your order, please email us within 12 hours of placing the order. Because we process and ship quickly, changes are often not possible after this timeframe.
6. What payment methods do you accept?
We offer a wide variety of secure payment methods through Shopify Payments. We accept all major Credit Cards (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay. You can choose your preferred method securely at checkout.
7. How secure is my personal data and payment?
Security and buyer protection are our top priorities at Kelvaros. Our entire website utilizes advanced SSL encryption to protect your personal data. Furthermore, all payments are processed through industry-leading, highly secure gateways (like PayPal and Shopify Payments), ensuring we never see or store your sensitive credit card or bank details.
8. What is your return and refund policy?
We offer a 14-day Right of Withdrawal with free return shipping for items that are completely unused, unsealed, and in their original packaging. However, to guarantee the safety and cleanliness of our products, we strictly cannot accept returns on used hygiene or cleaning items (such as automated litter boxes, robot vacuums, and grooming tools) once they have been unsealed or used. Please review our full Refund Policy for details.
9. What do I do if my item arrives damaged?
If a product arrives damaged, please contact us immediately with photos of the damage. We will promptly send you a free replacement or refund the purchase price.
10. Is there a warranty?
Yes. In addition to the mandatory 24-month statutory legal guarantee required by EU law, we offer a voluntary 12-month manufacturer warranty on Kelvaros products. You can find more details in our Warranty Policy.
11. How can I contact customer service?
Our support team is always happy to help you:
- Email: contact@kelvaros.com
- Hours: Monday – Friday, 09:00 – 18:00 (CET)
12. Do you ship internationally?
Yes, we ship to many countries across Europe and internationally. You can find more detailed information regarding shipping zones and costs in our Shipping Policy.
13. What happens if my package gets lost?
You bear absolutely no risk. If your package is lost in transit, Kelvaros will handle the investigation with the courier and will either send you a replacement or issue a full refund.