Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. All changes will be posted on the Site with the updated "Last Updated" date.

We collect personal data to provide and improve our services. The type of data collected depends on your interaction with the Site. Over the past 12 months, we have collected the following types of data:

• Contact Details: Name, address, phone number, and email address.
• Order Information: Billing address, shipping address, and payment information.
• Account Details: Username, password, and security settings.
• Customer Support: Information you share with us during communications.

Additionally, we automatically collect data about your use of the Site (e.g., IP address, browser data, cookies) to enhance the user experience.

We automatically collect data such as:

• Device and browser information
• Network information and IP addresses
• Cookies: We use cookies to improve your experience. For more information, please review Shopify's Cookie Policy.

We may receive additional information from third parties, including payment processors (such as PayPal and Shopify Payments) and business partners, to process orders and fulfill our services.

We use your personal data for the following purposes:

• Providing Products and Services: For payment processing, order fulfillment, and account management.
• Marketing and Advertising: To send you relevant offers and information (provided you have given your consent).
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or abusive activities.
• Customer Support: To respond to your inquiries and improve our service.

We share your data with third parties under the following circumstances:

• Service Providers: With providers for IT management, payment processing (e.g., Shopify Payments, PayPal), shipping carriers, and data analytics.
• Legal Obligations: To comply with legal requirements, respond to lawful requests, or enforce our Terms of Service.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or security of these external sites.

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe your child has provided us with personal data, please contact us to request deletion.

We implement appropriate technical and organizational measures to protect your data. However, no security measure is completely infallible. We retain your data for as long as necessary for our business purposes or to comply with our legal obligations.

Depending on your location, particularly within the European Economic Area (EEA), you have rights regarding your personal data, including:

• Access: The right to know what personal data we hold about you.
• Deletion: The right to request the deletion of your personal data.
• Correction: The right to request the correction of inaccurate data.
• Objection: The right to object to the processing of your data.

To exercise these rights, please contact us using the details provided below.

Because our business operates from the United States and utilizes global service providers (like Shopify), your personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with European data protection laws.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact the Data Controller:

Luis Alejandro Espinoza Perez (Data Controller)

• Email: contact@kelvaros.com
• Address: 507 ROBERT J KING JR CT, MONTEBELLO, CA 90640, USA