FEELNEEDY 65L Self-Cleaning Cat Litter Box
Electric, App-Controlled & with Safety Sensors: The Revolution for Odor Control and Hygiene.
Smart Home Note: This device supports 2.4 GHz Wi-Fi for app control and notifications.
Say goodbye to daily cleaning. The FEELNEEDY cat litter box automatically starts the cleaning cycle 2 minutes after your cat leaves the box. It reliably separates clumps and directs them into the generous 11-liter waste bin. Thanks to the large volume, the system is ideal for multi-cat households or longer absences, offering up to 15 days of odor freedom.
The thoughtful design saves you time and effort. The litter box arrives pre-assembled – simply unpack, plug in, and add litter, no tools required. Disposal is also a breeze: open the lid, turn the drum, and empty the contents into the trash. No tedious disassembly of the drum required. The wide opening also allows for convenient refilling, even with one hand.
A triple system ensures a fresh home by combating unpleasant odors: 1. An ABS urine barrier prevents liquids from leaking and neutralizes odors at the source. 2. The 3-layer non-stick mat reduces odor formation more effectively than traditional silicone mats. 3. The airtight waste bin with a special silicone seal securely and odor-freely contains waste.
Your cat's safety is the top priority. Advanced infrared sensors stop the device immediately when your cat approaches and open the compartment. Additionally, precise weight detection instantly interrupts the cleaning cycle as soon as the cat enters the box. This guarantees 100% safe use at all times.
Stay on top of things with intelligent app control. Monitor usage habits, check litter levels, and start cleaning cycles conveniently with a click from your smartphone. The app also warns you in time when the waste bin is full, ensuring proactive pet well-being.
Package Includes: 1x Self-Cleaning Cat Litter Box, 1x Litter Mat, 1x Charger, 1 Roll of Trash Bags with Handle, 1x User Manual. (Recommendation: For optimal hygiene, clean the unit thoroughly every 3-4 weeks).
Thank you for shopping at Kelvaros. We believe in complete transparency and running a professional, honest business. Please read our Return and Hygiene Policy carefully before making a purchase. If you have any questions, you can reach us at contact@kelvaros.com.
To guarantee that every Kelvaros customer receives a 100% brand-new, sanitary, and safe product for their pet, we strictly do not accept returns on any used pet hygiene items.
Under EU and US consumer protection guidelines for sanitary goods, the following items are strictly non-returnable once unsealed, assembled, or used:
- Automated Litter Boxes that have been unsealed, assembled, filled with litter, or used by a pet.
- Grooming tools (brushes/trimmers) that have been unsealed or used.
- Pet Bedding that has been unsealed, washed, or soiled.
Please ensure you measure your space and review all product specifications before placing your order. Once a hygiene product is used, all sales are final.
If you change your mind before using the product, you are fully protected by the EU 14-Day Right of Withdrawal. You have 14 calendar days from the date of delivery to return your item, provided it meets the following strict conditions:
- The item is completely unused, unsealed, and unassembled.
- It is in its original, undamaged packaging with all accessories and manuals included.
Note: We are proud to offer free return shipping for all eligible, unused items within this 14-day window. Once your return request is approved with photo verification, we will provide you with a prepaid return shipping label.
We stand by the quality of our technology. The hygiene rule above applies to "change of mind" returns, but it does not affect your warranty rights for defective machines.
If your item arrives damaged, or if you experience a manufacturing defect after using the product, you are fully protected by our 24-Month Statutory Legal Guarantee and our 12-Month Manufacturer's Warranty.
If your machine is defective, please contact us immediately. We will troubleshoot the issue, send replacement parts, or provide a full replacement/refund in accordance with our Warranty Policy. Kelvaros covers all shipping costs for verified defective items.
To initiate a return for an unused item or report a defective product, please contact us at contact@kelvaros.com. Please include your Order Number, the reason for the request, and clear photos or videos.
- If your request is approved, we will send you your free prepaid return label and instructions on how to send your package.
- Items sent back to us without first requesting a return will not be accepted.
Once we have received and inspected your returned item to verify it meets our unused/unsealed conditions, we will inform you of the status of your refund.
If approved, the refund will be processed back to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Our official registered business address is:
Luis Alejandro Espinoza Perez
507 ROBERT J KING JR CT
MONTEBELLO, CA 90640
USA
Important: Do not return items directly to this address without contacting support first. We utilize international fulfillment centers and will provide you with the correct facility address on your prepaid label to ensure your free return is processed efficiently.
Thank you for shopping at Kelvaros. We do everything we can to offer you a smooth, reliable, and pleasant shopping experience. Please read our shipping policy to learn more about the processing and delivery of your order.
Shipping Rates:
-
Germany: €6.95 for orders under €50
Free shipping for orders over €50 -
Europe: €6.95 for orders under €50
Free shipping for orders over €50 -
USA: $9.95 for orders under $50
Free shipping for orders over $50 -
Worldwide: $15.95 for orders under $100
Free shipping for orders over $100
- Germany (Standard Shipping): 2–4 business days (Monday – Friday)
- Europe (Standard Shipping): 3–4 business days (Monday – Friday)
- USA (Standard Shipping): 3–4 business days (Monday – Friday)
- Worldwide (Standard Shipping): 6–12 business days (Monday – Friday)
Please note: Delivery times are estimates and may be delayed due to customs clearance, public holidays, or severe weather conditions.
- Orders are typically processed and shipped within 1–3 business days after purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
To ensure faster and more efficient delivery, we utilize a network of global fulfillment centers. By partnering with strategic logistics facilities, we can guarantee fast delivery times for Germany, our EU neighbors, and reliable connections for worldwide shipping.
Official Business Headquarters:
Kelvaros
Luis Alejandro Espinoza Perez
507 ROBERT J KING JR CT
MONTEBELLO, CA 90640
USA
As soon as your order has been shipped, you will receive a confirmation email containing your tracking number. The tracking data is usually activated within 24 hours.
You can track your shipment using the link in the email or directly on the shipping carrier's website.
Although we strive to deliver your order within the estimated timeframe, exceptional circumstances may cause delays, such as:
- Customs processing (for non-EU countries)
- Severe weather conditions
- High seasonal demand
- Logistical issues with the shipping carrier
We appreciate your understanding. If your delivery is significantly delayed, please contact us at contact@kelvaros.com.
For orders shipped outside the EU (e.g., USA, Switzerland, Worldwide), customs duties, taxes, and other fees may be charged by the destination country. These costs are borne by the recipient and are not included in the product price or shipping costs.
We recommend contacting your local customs office for information on potential fees before placing an order.
Please ensure that your shipping address is correct and complete at checkout. Kelvaros is not liable for losses or non-delivery due to incorrect address information provided by the customer.
If a package is returned to us due to an incorrect address, we will contact you to arrange a new delivery. Additional shipping costs may apply.
If the tracking information shows that your package was delivered, but you have not received it:
- Check with neighbors or family members
- Look for hidden drop-off locations at the delivery address
- Contact the shipping carrier directly
If you still cannot locate the package, please contact us at contact@kelvaros.com. We will gladly help you investigate the issue.
If you have any questions about your order or our shipping policy, please contact our customer service team at contact@kelvaros.com. We are always happy to help!
Frequently Asked Questions (FAQ) at Kelvaros
Here you will find answers to the most common questions regarding our products, shipping, and service.
1. How do I place an order?
Browse through our products, select your desired options, and click "Add to Cart." Then simply follow the steps to checkout. Once completed, you will immediately receive a confirmation email from us.
2. How long does shipping take?
We typically process and ship orders within 1–3 business days. The estimated delivery times are:
- Germany: 2–4 business days
- Europe: 3–4 business days
- USA: 3–4 business days
- Worldwide: 6–12 business days
3. How can I track my order?
As soon as your order leaves our warehouse, you will receive an email with your personal tracking number. You can use the link provided in the email to check the status of your package at any time.
4. What if the tracking isn't working?
Please be patient. After receiving your tracking number, it can take up to 24–48 hours for the shipping carrier to update the initial status. If nothing has changed after 4 business days, please contact us.
5. Changing or canceling an order
If you notice a mistake or wish to cancel your order, please email us within 12 hours of placing the order. Because we process and ship quickly, changes are often not possible after this timeframe.
6. What payment methods do you accept?
We offer a wide variety of secure payment methods through Shopify Payments. We accept all major Credit Cards (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay. You can choose your preferred method securely at checkout.
7. How secure is my personal data and payment?
Security and buyer protection are our top priorities at Kelvaros. Our entire website utilizes advanced SSL encryption to protect your personal data. Furthermore, all payments are processed through industry-leading, highly secure gateways (like PayPal and Shopify Payments), ensuring we never see or store your sensitive credit card or bank details.
8. What is your return and refund policy?
We offer a 14-day Right of Withdrawal with free return shipping for items that are completely unused, unsealed, and in their original packaging. However, to guarantee the safety and cleanliness of our products, we strictly cannot accept returns on used hygiene or cleaning items (such as automated litter boxes, robot vacuums, and grooming tools) once they have been unsealed or used. Please review our full Refund Policy for details.
9. What do I do if my item arrives damaged?
If a product arrives damaged, please contact us immediately with photos of the damage. We will promptly send you a free replacement or refund the purchase price.
10. Is there a warranty?
Yes. In addition to the mandatory 24-month statutory legal guarantee required by EU law, we offer a voluntary 12-month manufacturer warranty on Kelvaros products. You can find more details in our Warranty Policy.
11. How can I contact customer service?
Our support team is always happy to help you:
- Email: contact@kelvaros.com
- Hours: Monday – Friday, 09:00 – 18:00 (CET)
12. Do you ship internationally?
Yes, we ship to many countries across Europe and internationally. You can find more detailed information regarding shipping zones and costs in our Shipping Policy.
13. What happens if my package gets lost?
You bear absolutely no risk. If your package is lost in transit, Kelvaros will handle the investigation with the courier and will either send you a replacement or issue a full refund.